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Constellation

about condition for a trade in phone with broken screen

hello, 

I have my galaxy note 9 for trade in as a broken screen. it is broken, but also shows malfuncionalities like the screen green lines around and also the screen is distorted like a copy of what you see in double. i want to know if that will give me any problem when i will receive my money back.

there is any limit condition when about of trade in? thanks

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: about condition for a trade in phone with broken screen

I would recommend reaching out to our E-commerce team directly at 1-855-726-8721 for further assistance.


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