Galaxy S20

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S20 FE back button lagging/not responding

Posted by 05-30-2021 10:15 AM in Galaxy S20

So, my S20 Fe is barley half a year old & I've already had a door step repair due to the back button lagging/not responding. The back... View Post

06-04-2021 10:13 AM

Honestly if you have tried the steps listed here with no change, repairs would be the next recommend... View Post

No option to use phone as dex TouchPad after Android 11 upgrade.

Posted by 12-16-2020 06:45 AM in Galaxy S20

After upgrading to Android 11, there is no longer a notification to use your phone as a touch pad. There is a pop-up that states to press a new... View Post

06-03-2021 07:11 PM

The option is definitely not there anymore View Post

Tablet A7 not connecting to a cellular s20 ultra

Posted by 06-02-2021 05:29 AM in Galaxy S20

How can connect my cellular S20 Ultra with my tablet A7 View Post

06-02-2021 10:38 AM

Thanks for reaching out. You can use the following article for the steps on connecting the tablet an... View Post

My games suddenly disappeared from home and menu pages, How can I get them back on the home screen?

Posted by 05-29-2021 09:11 AM in Galaxy S20

My games suddenly disappeared from home and menu pages, I can only access them from the game launcher now. How do I bring them back to the... View Post

05-29-2021 11:48 AM

Worked, thank you. View Post

Checkboxes in Google Keep

Posted by 05-28-2021 11:28 PM in Galaxy S20

Trying to create a "To Do" list in Google Keep, but when trying to select the "check boxes" option it is covered by the lower icons... View Post

05-29-2021 01:05 AM

Yes, that does help, thanks! I also turned my phone to landscape and that worked as well. View Post

How can you turn voicemail off?

Posted by 03-29-2021 06:09 PM in Galaxy S20

Can one of You Geniuses PLEASE tell Me how to turn the Voice Mail OFF I despise it and never listen to the msgs anyway. Here's a... View Post

05-28-2021 02:39 PM

"They" said that it can't be turned off once it has been activated. View Post

S20 FE 3.1 update

Posted by 03-03-2021 12:50 AM in Galaxy S20

Has anyone gotten 3.1 on their S20 FE? View Post

05-28-2021 02:28 PM

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at t... View Post

Update the Exynos Display

Posted by 03-05-2021 01:24 PM in Galaxy S20

I think samsung should give S20(+/Ultra) users an update that utilizes the 120hertz with the WQHD+ display at the same time. Especially... View Post

05-28-2021 02:20 PM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedbacks... View Post

Samsung S20 FE EXYNOS ISSUE

Posted by 03-06-2021 03:35 PM in Galaxy S20

Right Samsung, I've recently bought the 4G variant of the Samsung S20 FE and i have had it for 2 days now and i am quite disappointed. It seems... View Post

05-26-2021 11:25 AM

Thanks for reaching out. This forum is for support of US products and customers. As your product is ... View Post

Missing camera resolution settings

Posted by 05-25-2021 12:33 PM in Galaxy S20

Hi I have just received my s20 fe 5g phone today and I am really confused as I can't seem to find the option to alter the camera or video... View Post

05-25-2021 05:53 PM

The video resolution can be changed at the top where it says HD, FHD, UHD, etc. The photo resolution... View Post

One UI 3.1 update??

Posted by 05-21-2021 01:03 AM in Galaxy S20

I have a s20 plus sprint phone and my partner has a s10e on the same network and he just got the update, and I have not. What gives? Sounds... View Post

05-25-2021 04:39 PM

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at t... View Post

Is it possible to "zoom to full screen" while watching series on the phone?

Posted by 05-24-2021 03:14 PM in Galaxy S20

Hey! I've noticed that when i am watching content on Youtube or movies on Netflix and apps in the same category that it cuts big parts of the... View Post

05-25-2021 01:44 AM

You can't zoom to fill the screen without changing the aspect ratio. That's why it's cutting out par... View Post

How do I schedule a text message on the S20 line of phones?

Posted by 05-16-2021 12:00 AM in Galaxy S20

Hello do you know how to schedule a text message for delivery later View Post

05-16-2021 01:03 AM

Use PLUS icon to schedule messages View Post

Receiving a notification about pictures in my gallery being deleted

Posted by 05-20-2021 07:01 AM in Galaxy S20

There had been a notification coming up on my phone about the pictures on my phone. Will all my pictures in my Gallery automatically be deleted in... View Post

05-20-2021 09:28 AM

what @ToyYodaGuy said... also, OneDrive and Google both are subscription based service that you need... View Post

Dial pad background does not work on themes

Posted by 04-06-2021 07:07 PM in Galaxy S20

I have purchase a couple of themes from the Samsung store for my S20. The sample theme for the dialpad/phone does not work on my phone. Is there a... View Post

05-19-2021 06:51 PM

You're welcome. Glad to hear it's working for you. View Post

How to delete text history (recents)

Posted by 04-01-2021 10:48 AM in Galaxy S20

For some reason now when I open my messages it goes directly to the contacts instead of the conversations and I also cannot figure out how delete... View Post

05-15-2021 10:43 AM

But it still shows in history. How do you turn history off? View Post

Problem with Galaxy s20 ultra wireless charging.

Posted by 03-09-2020 07:02 PM in Galaxy S20

So I have a galaxy S20 ultra and having a problem with it charging wireless in my wireless car charger. At first I thought the charger might be... View Post

05-12-2021 10:07 AM

I recommend that you follow these steps here If these steps do not work then your unit will require ... View Post

S20 Multiple Issues

Posted by 05-08-2021 10:25 AM in Galaxy S20

So I have been a long time loyal Samsung customer now I think I will be switching. I bought a galaxy s20 last year and have nothing but issues. The... View Post

05-08-2021 11:10 AM

That is why I switched years ago but now I have to dis agree. Samsung is more user friendly but I ha... View Post

How do I set the clock to show the correct time?

Posted by 05-07-2021 04:00 PM in Galaxy S20

I just purchased a Samsung Galaxy S20 FE 5G phone and nowhere can I find any instructions on how to set the clock so it shows the right time. I... View Post

05-07-2021 04:06 PM

@wildchild1954 Open Settings Click General management Click Date and time If you want the time autom... View Post

how do you charge a Galaxy S21 Ultra 5G S-Pen with a s20 fe 5g

Posted by 05-06-2021 08:58 AM in Galaxy S20

how do you charge a Galaxy S21 Ultra 5G S-Pen with a s20 fe 5g View Post

05-06-2021 11:39 AM

You cant charge a S-Pen with a S20 FE. Charge the S PenThe new S Pen is built to last, but its batte... View Post

How do I change number of rings before VM answers?

Posted by 05-02-2021 07:27 PM in Galaxy S20

How do I change number of rings before VM answers? View Post

05-04-2021 07:45 AM

Call your carrier. They are the ones that control the rings since the voicemail service is on their ... View Post

Need software support to BYOD to xfinity

Posted by 04-27-2021 10:06 AM in Galaxy S20

Hello. I was wondering why Samsung hasn't given Xfinity Mobile the software update or made available an update to users so we can switch our... View Post

05-02-2021 12:18 PM

Thanks that would be great! I'm hoping that also we could forward this to Samsung Support Services s... View Post

How do setup Dual Audio

Posted by 04-30-2021 08:54 PM in Galaxy S20

How do setup Dual Audio View Post

04-30-2021 10:50 PM

Cool thanks for the info View Post

S20 fe camera app freezes and the phone reboots

Posted by 04-04-2021 08:56 AM in Galaxy S20

When I open the camera app on my Galaxy S10 FE, it freezes and then the phone reboots. I checked & it's on the latest version, 11.0.11.4.... View Post

04-29-2021 04:49 PM

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for... View Post

Messages not sending

Posted by 04-28-2021 07:32 PM in Galaxy S20

Messages app not sending texts, but I have wifi and data. ... View Post

04-29-2021 09:29 AM

Thank you for reaching out. Please try the troubleshooting here: https://www.samsung.com/us/support/... View Post

Newest update has DESTROYED battery life!

Posted by 01-24-2021 05:26 PM in Galaxy S20

My Galaxy S20 FE (on T-Mobile/Sprint) just received an OTA update (which said it was only One UI). Current About saysOne UI: 3.0 Android: 11 ... View Post

04-27-2021 07:32 AM

Hello, We understand the concern of the battery draining quickly. Some things that can help with Bat... View Post

S20 fe 5g flickering when light hits the view finder

Posted by 04-11-2021 02:17 PM in Galaxy S20

My screen flickers and goes blank when sunlight hits the view finder on the phone. In the house or shade it doesn't do that. I can even use a... View Post

04-23-2021 12:40 PM

To resolve the symptoms you are experiencing give these steps a try: 1. Access Settings2. Scroll dow... View Post

My phone restarts randomly

Posted by 04-12-2021 03:26 PM in Galaxy S20

This will be my second post. I checked all my settings there is nothing enabled to restart my phone. This issue started when we received our March... View Post

04-22-2021 09:16 AM

Thank you for the reply Jojo, I called my service provider and they are sending me an overnight repl... View Post

Phone getting warm quick and randomly

Posted by 01-14-2021 01:16 PM in Galaxy S20

Throughout the day, whilst using my phone for simple tasks like reading web comics and using social media, never doing anything like playing games,... View Post

04-20-2021 08:47 PM

Ok thx, it doesn't really happen anymore but I'll keep it in mind 💜 💜 :double_exclamation_mark: View Post

S20+, flash way too strong?

Posted by 04-10-2021 01:15 PM in Galaxy S20

Hi, I have a Samsung S20+ and somehow flash photography has become impossible in the last few weeks. I don't use Pro mode, I always use the... View Post