Galaxy S20

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AKG headphones that came with the Galaxy S20 stopped working

Posted by 05-17-2020 08:31 PM in Galaxy S20

Hi I have a galaxy s20 and I'm having the same problem how can I get them replaced? View Post

11-19-2020 08:25 AM

Hi there @Samsung_bx6jPn1! I see you flagged that you got a solution to this issue - what was... View Post

Option to access focus mode in the quick panel

Posted by 11-14-2020 10:21 PM in Galaxy S20

Can we get the option to go straight into focus mode when I hit the icon in the quick panel? Currently I have to select work mode or me time radio... View Post

11-18-2020 02:17 PM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post

Muffled voice on S20 Plus

Posted by 11-14-2020 10:31 AM in Galaxy S20

I have a S20 plus. All of a sudden every person I talk to on the phone says my voice is muffled terribly. I have taken the case off, restarted... View Post

11-18-2020 11:27 AM

There are a few things that can cause issues with the microphone on your phone or tablet. For exa... View Post

Can only use biometric scan to unlock phone

Posted by 11-17-2020 07:17 AM in Galaxy S20

I have my Bluetooth headphones as trusted security but with the latest update forces me to use biometric scan to unlock phone. This needs to be... View Post

11-17-2020 12:05 PM

ok. thanks. View Post

I want to purchase Verizon version of S20 FE without opening an account

Posted by 11-15-2020 10:15 AM in Galaxy S20

I want to buy the S20 FE to use on Visible, Verizon's pre-paid carrier. When I try to buy the Verizon version, the website asks me to enter my... View Post

11-16-2020 09:19 AM

Have you done anything to declutter your Verizon phone or just left it as is? btw, I'm prett... View Post

Text message delay option

Posted by 11-14-2020 07:55 AM in Galaxy S20

I just got my galaxy S20. Does anyone know where to find the "delay" feature when sending a text message. On my old phone one I typed a... View Post

11-14-2020 11:57 AM

Hi @user1rwkbhCIkp that option isn't built into the default messaging app. You would h... View Post

S20 keep freezing!

Posted by 03-04-2020 09:56 AM in Galaxy S20

I just got S20 and it keeps freezing sometimes and I have to restart the phone to fix it? View Post

11-13-2020 03:42 AM

Wow, my friend. I logged in especially to thank you for your suggestion. I have been plagued with... View Post

How can I make icons smaller?

Posted by 11-11-2020 10:25 AM in Galaxy S20

Some how i dis something to make myicons too big. Ho we do I make them smaller. View Post

11-12-2020 07:17 AM

thank you View Post

Major GPS issues with new Galaxy S20

Posted by 03-10-2020 07:30 PM in Galaxy S20

My new S20 has very slow and unreliable GPS lock issues. Google Maps & Waze frequently show my location 1-2 miles away even outdoors in clear... View Post

11-11-2020 12:24 PM

I found a temporary solution for Google maps. It may not work for everybody. Here is a link to my... View Post

Help me stop secure folder notifications

Posted by 10-30-2020 10:27 AM in Galaxy S20

Does anybody know how to switch these notifications to off from secure folder? I never used to get these until about a month or two ago. I'll... View Post

11-08-2020 07:19 AM

I'm having this issue and struggle as well and the above mentioned fix does not work. I have so m... View Post

Should I get the S20 or S20+

Posted by 03-09-2020 04:11 PM in Galaxy S20

Hey Everyone, I'm on team galaxy, my first smartphone was the S4 and I had the S7 until I did the lastest update which crashed my phone (... View Post

11-06-2020 04:02 PM

S20+ View Post

adding a signature onto a photo from my android

Posted by 10-31-2020 09:02 PM in Galaxy S20

How can I add my signature onto my photos from my phone while I'm taking my pictures,? Can someone please help me, for the easy way for... View Post

11-04-2020 11:49 AM

I believe these steps here will help you. Open the “Messages” app.Press the “Menu” located at... View Post

I cannot move files to different folders

Posted by 11-04-2020 12:01 AM in Galaxy S20

Hi, I cannot move files from downloads to any other location. I am trying to move or copy audio files from downloads to"notifications' and... View Post

11-04-2020 05:49 AM

open Developers options and change how your wired file transfer should work. you can change your ... View Post

gray mms pics

Posted by 08-15-2020 11:05 AM in Galaxy S20

Sometimes people get this when i send them photos or screenshots. What does that mean? It happens rarely but i... View Post

11-03-2020 01:51 PM

ok i will try that now. thank you View Post

Itunes from Windows 10 to S20 Ultra

Posted by 10-30-2020 07:20 AM in Galaxy S20

Hi All, anyone have a slution to transfer my Itunes music from Windows 10 to S20 Ultra? Thanks in advance. View Post

10-31-2020 11:53 AM

Thank you. Worked like a charm View Post

Save images in .jpg

Posted by 10-31-2020 10:12 AM in Galaxy S20

Hi, I have a Galaxy S20 Ultra. How could I set the camera/gallery NOT to save pictures in .HEIC format? I just want .jpg because it´s easier... View Post

10-31-2020 11:32 AM

My S20 Ultra save the images as .heic. View Post

HUGE Problem with Galaxy S20 Ultra front-facing camera!

Posted by 08-10-2020 11:19 AM in Galaxy S20

Hello, I have an S20 Ultra that I pre-ordered directly from Samsung and received at launch back in March. It was working flawlessly... View Post

10-31-2020 09:49 AM

Generally, repairs would be recommended if the troubleshooting steps were not successful. This re... View Post

Samsung s20 ultra pro mode for telephoto and ultrawide lens

Posted by 06-29-2020 10:46 AM in Galaxy S20

Can you please allow to take a shot in pro mode for telephoto and ultra wide angle lens. Auto mode tends to oversharpen the image when shot with... View Post

10-31-2020 02:07 AM

I agree I'm having a hard time getting a good long distance clear photo. camera seems to have iss... View Post

Import ringtones?

Posted by 10-29-2020 05:21 AM in Galaxy S20

Hey guys, I just upgraded from an S9+ to an S20+. My only gripe is the notification and ring tones I was using on the S9+ aren't on... View Post

10-30-2020 03:46 PM

Worked great. Thanks! View Post

Samsung S20 Keeps detecting I'm on a call

Posted by 07-23-2020 03:09 AM in Galaxy S20

My Samsung S20 Keeps detecting I'm on a call when I'm not. I have several Bluetooth headsets. Regardless of which headset I use, or even... View Post

10-29-2020 06:07 AM

It does not happen while in safe mode. Once I restart my phone it goes back to normal. But it st... View Post

My floating 2nd shutter disappeared when I moved it and now I can't get it back?

Posted by 10-24-2020 08:16 AM in Galaxy S20

I have the 2nd floating shutter enabled, and yesterday while I was moving it across the screen it disappeared, even though it's still selected... View Post

10-24-2020 08:40 AM

Thanks for the suggestion, it worked! View Post

Record black and white video

Posted by 10-22-2020 09:57 AM in Galaxy S20

Does anybody know of a way to record video in black and white on the S20? I don't see any settings for it in the video section on the phone. ... View Post

10-22-2020 01:29 PM

good question and helpful answer  View Post

answering a call.

Posted by 10-15-2020 11:57 AM in Galaxy S20

I am a new person to my phone. I can't figure out how to answer a call. I have tried for 3 weeks now. I have to call them back. ... View Post

10-20-2020 01:51 PM

Geesh! Thank you for that. I was getting really frustrated. I found I have to put my finge... View Post

Add custom AOD Text and/or photo

Posted by 10-19-2020 11:08 PM in Galaxy S20

I'm trying to add custom text and or a photo to my alway on display, I can't seem to find it. View Post

10-20-2020 09:20 AM

@Donoven wrote: Thank you so much  NP. If you want even more customization, ... View Post

Suggestion for more timer for the Camera

Posted by 10-19-2020 02:15 PM in Galaxy S20

hi, i just want to ask if samsung can add more timer for the camera. it only go to 10 seconds. If you can code to go to 30 seconde or a scroll down... View Post

10-19-2020 03:56 PM

Thank you for your interest in sharing your ideas with Samsung. We appreciate your feedback and w... View Post

What are the best display settings?

Posted by 10-17-2020 09:00 PM in Galaxy S20

I am wondering if anyone has any tips on what the best display settings are, especially concerning white balance and advanced settings. ... View Post

10-18-2020 07:42 AM

Awesome, thank you. I wonder why it won't allow blue light filter when this mode is activated, th... View Post

Sound notifications

Posted by 10-18-2020 06:05 AM in Galaxy S20

Is there a way to select which app you want a sound notification? I don't need an audio alert everytime I get an email/junk email. When I open... View Post

10-18-2020 06:52 AM

In your device go to Settings, Notifications, then on that page you'll see a Recently Sent sectio... View Post

How do I use multiwindow?

Posted by 09-09-2020 03:05 PM in Galaxy S20

I know how to use it if I use navigation bar, but I'm using gesture mode without navigation bar. Can anyone help me with using multi... View Post

10-15-2020 09:05 AM

I like that you answered with a simple and easy style. Can't believe you helped and nobody liked ... View Post

Type to swipe issue

Posted by 08-27-2020 06:17 AM in Galaxy S20

Since updating yesterday, the type to swipe curser trail line is wider. It is to wide and so hits multiple keys. I have tried switching keyboards... View Post