when i plug in the headset the volume on all settings turn down to zero automatically and it wont let me adjust the volume. the headset mic is also not working and i can make a phone call and use other applications that use audio and i can hear the other end but it wont let me talk. i already tried using different headbuds with an adapater to test out the phone if it had any issues but the akg usb typce headset seems faulty. how would i go about getting a replacement for one since i cant seem to find a page on the product support area.
i just checked and there isnt any updates for it and thanks for this information i tried calling samsung but i just keep getting a robot and not a live representative.