so I got my new S20+ all set up and ready to go, except for one thing......custom ringtones. If I go to Settings --> sounds and vibrations --> ringtone--> little + in upper right hand corner, it gives me a message stating "to use this feature you need to allow permissions in settings. But when I go to Settings, it shows me Sound picker and under App Settings it has Permissions "no Permissions allowed". and I can't change it. any ideas on what to do????? thanks in advance for any help.
this worked just fine on my old phone (Galaxy s8+) but not on the new when I transferred everything over" sigh
Solved! Go to Solution.
aHA! i figured it out. apparently you have to have the storage "allowed". as soon as I did that, everything worked just fine and I was allowed to add my new sound in as a ringtone. tada! and ugh
Hi @userrgl16k3pZf Im sorry to hear that you are having that issue i would love to solve the problem with you. To allow sound picker Permission you want to follow the steps below.
Navigate to Settings>
>On the the search bar you want to type " SOUND PICKER"
>Open sound picker
From there you will be allowed to add ringtones on your device,
Please let me know if you have any question, Thank you!