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Constellation

connectivity issues on s20 ultra 5g

My phone drops calls or sometimes I can't send calls or messages and have to reset phone. 

People are telling me they when they call me they get a busy signal and they can't send me messages.  

My emails don't come through sometimes unless I restart the phone. 

I cannot connect to TV in screen mirroring.

I've reached out to my provider and they took me through all the steps to reset my network among other things and I am still having the same issues.  

 

What is the fix???

1 REPLY 1
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Constellation

Re: connectivity issues on s20 ultra 5g

I am with Telstra in Australia and having the same issue. I cant make calls or receive calls and people ringing me receive message of phone switched off.

I have to try two or three times before call get connected and already changed my sim card with no success.

Telstra asked me to contact Samsung and no success so far. Seems like I bought a lemon for $1999.

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