Original topic:

missing messages on thread

(Topic created on: 1/2/21 9:06 PM)
userJ5ustYxiuQ
Constellation
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Galaxy S20
Hey guys.. is anyone having issues with missing text threads?? I have a text thread with my family that's not all on the messaging.. it deleted ?! Usually it saves all the messages now I can't find the earlier messages . Is anyone having that issue.
7 Replies
user2Eh6xMNZEM
Constellation
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Galaxy S20
I am having the same issue but I have a Samsung note 10+
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userxCAyBg9yxp
Astronaut
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Galaxy S20
I am have this is issue with the same phone.
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userxCAyBg9yxp
Astronaut
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Galaxy S20
I am also having that same issues
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userqMQioeI17C
Constellation
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Galaxy S20
I JUST went to retrieve messages and noticed this. Only my response is visible in some cases. in others, entire threads for an entire day are gone.
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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy S20

Did you back up your messages to a cloud service?

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userqMQioeI17C
Constellation
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Galaxy S20
it's backed up several times but none of the back ups contain those messages
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S20

Do you by any chance have your phone set to delete messages after it reaches a certain number? Give these steps a try: go to the messages app > tap the 3 dots on the right hand side > tap on settings > tap on more settings > and check the delete old messages

 


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