need help to fix sound coming from loud speaker and not headphones when headphone jack is plugged in

[Pattik]

samsung galaxy s20 fe

when headphone jack is connected through the wired headphones,  sound comes from speaker not headphones.

the phone recognizes the jack when plugged into the phone but only as a charger.

no audio comes out of the headphones. only from the loud speaker.

when plugged into other devices, it works. the audio was working when the headphones were plugged in last week.

tried developer options, wipe cache partition, reboots, nothing fixed it. will someone please help?

[Techtionary]

Try cleaning out the port that you are plugging in to. Use isopropyl alcohol and a cotton swab or something similar. It sounds like it just isn't making a full connection.

[Pattik]

Thank you. I will give that a try.

[Pattik]

that did not work either. thank you though.

maybe i just need a new jack

[Techtionary]

Ok, it's weird that it works on your other stuff, though. I'll let you know if I think of something else.

[dk_yaya12]

Any updates? Just started having this problem

[Pattik]

No I'm sorry. I had to cave in and buy a pair of Samsung earbuds.

[dk_yaya12 · Accepted solution]

Try this it worked for me. Settings then sound and vibrate, separate app sound. I have mine off right now and it's working. But I also added all of the apps before turning it off