Original topic:

no reception for incoming calls or outgoing calls - this is a Replacement phone

(Topic created: 10-26-2021 11:23 AM)
user5EOSazgw3Y
Constellation
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Galaxy S20

Hello

The problem I'm having my Galaxy 20 Ultra (Replacement Phone) , when there is an incoming call . . .after pressing the PHONE BUTTON to answer. . .I do not hear any one and neither can they hear me.

When I make a PHONE CALL. . there is NO SOUND. . .

I DON'T KNOW ELSE TO DO.  

 

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3 Replies
Jim4427
Astronaut
Options
Galaxy S20
Try to reset your mobile network settings then restart the phone.
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user5EOSazgw3Y
Constellation
Options
Galaxy S20

HELLO JIM

 

THANK YOU FOR YOUR HELP.  I'M GOING TO TRY THAT !

 

BEST REGARDS

 

PHYLLIS

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Jim4427
Astronaut
Options
Galaxy S20
Let me know if it works
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