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Constellation

not receiving text messages

I just got my phone 3 days ago. I am receiving messages from everybody, but my husband. I didn't receive any the first day. Received them the second day. And now I am not receiving them again. He has a LG G7 Thinq. We are T mobile. I've gone through all sorts of threads and tried everything.  Help!

3 REPLIES 3
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Re: not receiving text messages

are both of your phones up-to-date
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Constellation

Re: not receiving text messages

Yes

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Re: not receiving text messages

Is your husband having the same issue? Is he receiving your texts or you only having the problem? Have you tried clearing cache and data? Also would try the toggling on and off airplane mode sometimes that fixes issue. Last thing you can do is try resetting your network settings. If none of those help I would contact support. Good luck!
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