JUMP TO SOLUTION Solved

Original topic:

photos become corrupt

(Topic created on: 3/15/21 3:37 PM)
RichardHbg
Astronaut
Options
Galaxy S20
Has anyone else experienced a corruption of their photos, both internal storage as well as Micro SD Storage? I've re Formatted the SD Card as well as Factory Reset my phone, and after about 60 days, it problems begin again. I have all the latest app updates and latest Samsung Update too.

1 Solution


Accepted Solutions
Solution
RichardHbg
Astronaut
Options
Galaxy S20
Make sure you are using a Quality MicroSD card, and that you Format it using your Phone. That seems to have fixed my similar problem. I do save my media to my MicroSD card.

View solution in context

0 Likes
Reply
3 Replies
DjLosInthemix
Constellation
Options
Galaxy S20
My s20 ultra is doing the same thing with videos and photos... when i go back to look at them they are gone
0 Likes
Reply
SamsungQue
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

0 Likes
Reply
Solution
RichardHbg
Astronaut
Options
Galaxy S20
Make sure you are using a Quality MicroSD card, and that you Format it using your Phone. That seems to have fixed my similar problem. I do save my media to my MicroSD card.

View solution in context

0 Likes
Reply