Original topic:

"Group Conversation" Toggle in Message app is missing???

(Topic created: 09-16-2021 10:04 AM)
raej125
Constellation
Options
Galaxy S20

Until recently, I used to be able to create a group text message, select the three dots, and toggle "Group Conversation" off, so that each person in the group receives an individual message and not BE put in a group convo (because who likes being forced to be in a group text message against their will?) It's a feature I use on a regular basis, multiple times a week (because my jobs require mass text reminders on a weekly basis), and now it's just....gone? Can someone help?

I have gone into the message app settings, and I see where you can change it to default all group messages as group conversations or individual messages, but why in the world would the option to choose per message be removed? Sometimes I want to initiate or be part of group conversation (i.e. with family or close friends), and sometimes I don't. This is literally Galaxy's best feature and it's GONE? Am I missing something??? If you know how to resolve this or can answer this, I'd greatly appreciate it!

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2 Replies
Blue7
Red Giant
Options
Galaxy S20

which carrier?

did this feature disappear after a certain update?

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SamsungRyder
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

Hi, I am sorry to hear you're seemingly missing that feature. Have you tried clearing the cache and data from the app yet?  It may be time to give the app a good spring cleaning. Don't worry, you don't have to uninstall the app or reset your phone. Instead, clear the app's cache or data. When you do this, any problematic files or bugs in the app will be deleted. You can also use your phone's Device Care features to limit background apps and help your battery last longer.You can do so with the steps here: https://www.samsung.com/us/support/answer/ANS00077611/

After that, you can try wiping your cache partition on your device, with these steps:

Warning Performing a wipe cache partition removes any temporary files that may be causing an issue with the device. All personal files and settings are not affected by this option.

  1. Ensure the device is powered off.
    Note If the device is unresponsive/frozen, press and hold the Power button (located on the upper-left edge) for approximately 10 seconds or until the device power cycles.
  2. Press and hold the Volume Up button (located on the upper-left edge) and the Home button (located at the bottom in the middle).
  3. While continuing to hold the Home and Volume Up buttons, press and hold the Power button (located on the right edge) until "RECOVERY BOOTING" appears in the upper left then release all buttons.
  4. Select wipe cache partition.
    Note Utilize the Volume Up/Down buttons to highlight and the Power button to select.
  5. Select reboot system now.
    Note Option is highlighted, utilize the Power button to select

Finally, if the above two do not work, try running the phone in Safe Mode (provided this is the default Messages app you are dealing with): https://www.samsung.com/us/support/answer/ANS00062983/

 

Please let me know if this helps.

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