Original topic:

"warning camera failed"

(Topic created on: 3/2/21 11:06 PM)
user9A2EZP0LVA
Astronaut
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Galaxy S20
After getting a refurbished phone. My phone gets a warning whenever I try to open it. I factory reset and nothing worked. I don't want to spend another 100 bucks just to get it fixed uhh I sent a report but heard nothing. Anyone have the same issue. Please help. 
2 Replies
latoplano_6_625
Red Giant
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Galaxy S20

if you get a message "camera failed" then that means its camera module (hardware) issue.

userl6L2Ih8lv0
Asteroid
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Galaxy S20

Tried all of the recommended fixes,, plus taking to a local service center. Ended up having to ship back to Samsung. You might try calling them to see if there's any warranty coverage (90 days?) Since erefurbished is supposed to be "good as new". If so there's a process to repair/replace...and make them give you expedited shipping. I sent mine Monday and had it back Thursday. Still scks to be without a phone, but they need to make it right! Good luck!