07-24-2020 09:59 PM
My husband and I have both updated our Samsung s20 ultra in the last few days. Since update we no longer can see our read, delivery receipts and typing status. We have checked both phones to ensure they are turned on. Still not functioning. How can this be resolved?
Solved! Go to Solution.
09-22-2020 03:41 PM
So I have an 8 day old UNLOCKED Note 20 Ultra, 512 GB phone that is doing the exact same thing. I have delivery reports but not getting typing indications or read receipts. I called T-mobile (my carrier) and Samsung on three-way to see if I could resolve this issue. As per the Samsung rep, read receipts are a carrier function NOT supported by unlocked phones. So if you purchased an unlocked phone from Samsung like I did (or from anyone else for that matter) this function is unfortunately not available on your thousand plus dollar phone. Pretty silly on Samsung part if you ask me.
07-24-2020 10:10 PM
08-02-2020 08:47 AM
08-18-2020 05:24 PM
I just got my S20+ yesterday, and my friend has his S20......we used to be able to see when the other person read the messages but now it won't work for either of us. I have tried everything I've read and nothing fixes that. We're both TMobile and got our phones in stores as unlocked phones. Has no one figured out why this happened and a fix that actually works???
08-19-2020 11:05 AM
That solution doesn't seem to work for 99% of us with this issue! Come on Samsung!
08-20-2020 10:31 AM
The options are not there.
@JoshQ wrote:
Go into messages, click 3 dots on the top right, select settings, more settings, click text messages, toggle on "show when delivered". Then go back once, click on multimedia messages, toggle on "show when delivered" and toggle on "Show when read". I hope this helps!
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10-22-2020 05:42 PM
4 weeks ago
You just solved this for me. The bubble containing text just started showing a different color & my read words stopped showing up! Teal is read! Have brand new s20. Thanks!
08-20-2020 10:37 AM
10-30-2020 07:47 PM
The options are there the problem is that you can only see read and delivery notification for multimedia messages not for regular messages.