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Astronaut

read receipt, delivery receipt, and typing status

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My husband and I have both updated our Samsung s20 ultra in the last few days. Since update we no longer can see our read, delivery receipts and typing status. We have checked both phones to ensure they are turned on. Still not functioning. How can this be resolved?

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Sun

Re: read receipt, delivery receipt, and typing status

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Go into messages, click 3 dots on the top right, select settings, more settings, click text messages, toggle on "show when delivered". Then go back once, click on multimedia messages, toggle on "show when delivered" and toggle on "Show when read". I hope this helps!

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

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19 REPLIES 19
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Sun

Re: read receipt, delivery receipt, and typing status

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Go into messages, click 3 dots on the top right, select settings, more settings, click text messages, toggle on "show when delivered". Then go back once, click on multimedia messages, toggle on "show when delivered" and toggle on "Show when read". I hope this helps!

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

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Astronaut

Re: Re: read receipt, delivery receipt, and typing status

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how can I fix this on my s10e? I'm having the same issues
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Constellation

Re: read receipt, delivery receipt, and typing status

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I just got my S20+ yesterday, and my friend has his S20......we used to be able to see when the other person read the messages but now it won't work for either of us.   I have tried everything I've read and nothing fixes that.  We're both TMobile and got our phones in stores as unlocked phones.  Has no one figured out why this happened and a fix that actually works???

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Constellation

Re: read receipt, delivery receipt, and typing status

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That solution doesn't seem to work for 99% of us with this issue! Come on Samsung!

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Re: read receipt, delivery receipt, and typing status

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The options are not there. 


@JoshQ wrote:
Go into messages, click 3 dots on the top right, select settings, more settings, click text messages, toggle on "show when delivered". Then go back once, click on multimedia messages, toggle on "show when delivered" and toggle on "Show when read". I hope this helps!

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

 

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Re: Re: read receipt, delivery receipt, and typing status

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the option is not there!
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Samsung Care Ambassador

Re: read receipt, delivery receipt, and typing status

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Yes, follow @JoshQ instructions and make sure both parties have it on.  My husband and I would have this issue because his phone kept signing him out of the "read receipt" settings for unknown reasons but now it works. 

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Asteroid

Read receipts disappeared with last update

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Anyone else having the issue of no read or delivered notifications in text after last carrier update in May?

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Astronaut

Re: Read receipts disappeared with last update

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S10e user here.. Good. I thought it was just me screwing up my settings. I've tried everything I can think of to correct it, but hasn't helped. I need to correct this asap 😫 

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