userUau3lz17RZ
Constellation
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-18-2021 08:49 PM in
Galaxy S20
On new years day my phone suddenly stopped working with wifi. It connects to wifi but nothing loads. Anyone else with this problem?
2 Replies
SJohnson
Samsung Care Ambassador
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-19-2021 12:30 AM in
Galaxy S20
have you tried restarting your modem and router? if that doesn't work try resetting your network settings on your cell phone. also, resetting your network settings on your phone will erase any known Wi-Fi information or connected Bluetooth devices and you'll need to reconnect them
userUau3lz17RZ
Constellation
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-26-2021 05:41 PM in
Galaxy S20
I have tried all that. My phone connects to the wifi network, but cannot connect to websites or download data while connected to wifi. It can connect to al wifi networks. It just suddenly happened. The day it happened I was browsing tge internet and fell asleep. when I woke up I could not load any web pages.

