You might give this a try: settings/general management/reset/ select reset all settings
Hopefully this works... Good luck!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. - Thanks!
the last 2 updates froze my phone and it wouldn't even boot up in safe mode and had to be repaired and with a fresh start. I have another update that needs to be downloaded because I had to factory reset my phone both times when being repaired and I'm nervous about trying to install it again. my s20 ultra is only 5 months old and 2 of the 3 updates sent it in for repair. I'm not sure what I should do.