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Cosmic Ray

samsung read receipts for s20f not working

Any reason why read receipts are working on my  s20. But not my wife's phone she has s20fe. All our friends have s20fe. And there all working. Went too at&T THEY WHERE PUZZLED. ANY HELP HERE?
9 REPLIES 9
Supernova

Re: samsung read receipts for s20f not working

has she turned them on??
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Cosmic Ray

Re: Re: samsung read receipts for s20f not working

she has them turned on we've tried everything. still nouting. AT&T can't even help us. any help would be greatly appreciated. thank you
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Cosmic Ray

Re: samsung read receipts for s20f not working

yes
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Supernova

Re: samsung read receipts for s20f not working

double check in the apps settings. Settings>Apps>Messages( Tool Icon next to it) >Chat Settings(Read Receipts) and if it is turned in we can try and hunt down what's causing it not to display
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Supernova

Re: Re: samsung read receipts for s20f not working

.

clipboard_image_1610324446975.jpg

clipboard_image_1610324448009.jpg

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Cosmic Ray

Re: Re: samsung read receipts for s20f not working

we tried everything all her settings are on. at&t are puzzled. it will work its self out!! but every one else's are working
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Cosmic Ray

Re: Re: Re: samsung read receipts for s20f not working

that's what AT&T told me
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Supernova

Re: Re: Re: Re: samsung read receipts for s20f not working

that's a lazy answer for a problem I can understand your frustration
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Supernova

Re: samsung read receipts for s20f not working

Also make sure you haven't given permission for apps like Facebook Messenger Instagram Messenger etc. or something to integrate into your phones messaging. These apps also overwrite your devices system setting for delivery reports and most times lag behind the optimal settings of your device. They aren't as feature rich with the integration
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