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standard AKG usb-c headphones not detected anymore on s20-ultra-5g

(Topic created: 07-31-2020 08:13 AM)
user1BXt88yVoV
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Galaxy S20

bundled headphones are no longer detected by my s20 ultra, work fine in a friends s20-ultra work fine on my laptop work fine on my tablet but do not work on my phone (HAVE TRYED SAFE MODE< HAVE TRYED TO RESET PHONE< HAVE TRYED HARD RESET,, as suggested by other posts) but my phone cant even detect them anymore.semi poor battery life overall (lucky to get 8hrs out of it on lowest brightness with 70% power saving on (60hz)), overheating when trying to play medium and high performance games which then causes performance loss,

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S20

I recommend having the phone evaluated by a certified technician. For repair options, please send a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky



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user1BXt88yVoV
Constellation
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Galaxy S20

(have also tryed mates headphones (also akg) to no avail



 

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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

I recommend having the phone evaluated by a certified technician. For repair options, please send a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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