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Asteroid

stress tracker no longer works with Gear S3 watch

Why doesnt the stress tracker no longer work? I have the Gear S3 watch and the new S20+ It worked great with my S10+ but since I bought the new device it hasn't recorded anything since March 3rd 

1 REPLY 1
Product Expert

Re: stress tracker no longer works with Gear S3 watch

Good Day,

Sorry that you are having some issues. Did you try updating the Galaxy Wearables App? Once you do this please reconnect the Gear S3 with the S20+ in the app. If updated and still does not work, see if your setting was changed in the apps and watch settings. The tracker may have been turned off. I hope these troubleshooting solutions have helped you. 

 

I do hope I have helped you to the best of my ability. If you have any further questions I would love to be your trusted advisor. Have a great day and thank you for choosing Samsung. 

 
 
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