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Astronaut

stuck in constant boot loop s20

Hi all currently have an 1 month old s20 phone is currently in a boot loop have cleared the cache partition  rebooted the system still no changes would love to keep my data on my phone so im wondering is there another option?  took it to samasung they couldnt do anything just said they will send it away to the tech guys who will just factory data reset it  and flash update the firmware. @Geno71 @Drewr81 

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Cosmic Ray

Re: stuck in constant boot loop s20

mine had the same problem .n the only thing it help was a wiped from recovery you dont remember having a samsung backup
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Supernova

Re: stuck in constant boot loop s20

Boot loops usually indicate a software issue needing a reset but you can try wiping the device cache prior to that using the boot menu.

https://thedroidguy.com/clear-cache-partition-samsung-android-10-1123648
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Samsung Moderator
Samsung Moderator

Re: stuck in constant boot loop s20

Hey there! @userQQmReMMzQp

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
(15)Digit IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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