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Constellation

visual voicemail stopped working

I am unable to get phone messages because Visual Voicemail keeps asking for a new password, and then won't accept one.  Anyone else have this issue? Thx
8 REPLIES 8
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Astronaut

Re: visual voicemail stopped working

I'm having the same issue... I can't get into my voicemail at all
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Constellation

Re: Re: visual voicemail stopped working

got mine to work. I had saved the voicemail phone # in my contacts, called it and went through the menu to the prompt to change your password (lucky I remembered mine) and not only changed it, but turned it off. I've been able to access my messages finally, and I had 11i didn't even know about 🤬
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Constellation

Re: visual voicemail stopped working

mine did the same thing.. no longer working as well.. have to now call to see who left messages
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Astronaut

Re: visual voicemail stopped working

I can't get into visual voicemail. it says invalid account not set up. how do I get help?
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Astronaut

Re: visual voicemail stopped working

Yes, I am having that problem also. I can't get into my voicemail because it keeps asking me to create a new password and then it doesn't accept it.
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Samsung Moderator
Samsung Moderator

Re: visual voicemail stopped working

I would recommend reaching out directly to your carrier as this is a carrier enabled feature.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: visual voicemail stopped working

Yeah I'm having same issue what's going on
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Highlighted

Re: visual voicemail stopped working

AT&T?

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