Original topic:

10 weeks later...

(Topic created: 04-06-2021 03:55 PM)
Tom6068
Cosmic Ray
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Galaxy S21
I finally got my S21 Ultra titanium after ordering it on January 27. The past 2 weeks were the most confusing, stressful while receiving wrong advice and having to return/cancel two phones. Also return ear buds & charger because they came two week before the phone. So I returned them before the deadline.

Fortunately Samsung is allowing me to reorder them or take the credit that came with the original purchase. Phew! 
1 Reply
OCchick531
Astronaut
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Galaxy S21
I think Samsung needs to do better w their support and customer service.
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