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Original topic:

AOD flickers while charging on wire / wireless

(Topic created: 05-21-2024 04:37 AM)
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neerajtyagi
Constellation
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Galaxy S21

After recent update on Samsung Galaxy S21 Ultra (SM0G998B/DS) charging status and other icons on AOD (Always on display) flickers (brightness keeps changing intermittently). 


Latest update received: One UI 6.1
Android 14
Google Play system update 1 April 2024
Baseband version G9998XXUAGXDA
Build number UP1A.231005.007.G998BXXUAGXDA

1 Solution


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Solution
SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S21

Hello, welcome to the Community, and thanks for reaching out. I can certainly understand how inconvenient it is for the phone to flicker while charging. In addition to what @justmehere179 suggested, I would also check to see if a third-party application may be behind this unusual behavior. You can do this with Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

If that does not work, you can try a factory reset. This guide can walk you through the entire process, including backing up your stuff beforehand: https://www.samsung.com/us/support/answer/ANS00062029/

If the troubleshooting is ineffective, submit an error report via Samsung Members: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 

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2 Replies
justmehere179
Asteroid
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Galaxy S21
Hard reboot your phone. Press and hold Vol up/down/power buttons till reset
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Solution
SamsungRyder
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

Hello, welcome to the Community, and thanks for reaching out. I can certainly understand how inconvenient it is for the phone to flicker while charging. In addition to what @justmehere179 suggested, I would also check to see if a third-party application may be behind this unusual behavior. You can do this with Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

If that does not work, you can try a factory reset. This guide can walk you through the entire process, including backing up your stuff beforehand: https://www.samsung.com/us/support/answer/ANS00062029/

If the troubleshooting is ineffective, submit an error report via Samsung Members: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 

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