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AT&T Unlock for a carrier locked Galaxy S21 Ultra

(Topic created on: 2/24/21 3:49 PM)
userAfNunVu7xM
Constellation
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Galaxy S21

Hello, I bought a Galaxy S21 Ultra from Samsung that is locked to AT&T. And now no one can unlock it for me, AT&T says that Samsung has to unlock it, and Samsung says its otherwise. Who can help me here??

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S21

I would recommend reaching out to your carrier as a carrier device unlock code would only be able to be provided by your carrier.


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SJohnson
Samsung Care Ambassador
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Galaxy S21

Is the device paid off?



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MrsThang128
Nebula
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Galaxy S21
Was this purchased in error? Who do you owe money to?
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MalteMicha
Halo
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Galaxy S21
You can sim unlock it, however since it's branded by ATT you cannot unlock bootloader on their software variant. root not possible either without serious side effects. if you want root go with Tmobile.
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S21

I would recommend reaching out to your carrier as a carrier device unlock code would only be able to be provided by your carrier.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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