Original topic:

Alarm Issues

(Topic created: 07-17-2021 05:22 AM)
user2Gkx3OSy04
Constellation
Options
Galaxy S21
Hi, 

I am having issues with my alarms. I have a Samsung Galaxy S21 5G. When my alarms go off my phone only beeps once but no sound. This is an issue because I sleep through the alarms. I usually have to restart my phone so that the alarm sound is heard. This is annoying. Does anyone know how to fix this issue for good? 

Thank you!

Terrisa
2 Replies
Jay1973
Astronaut
Options
Galaxy S21
Same problem. Alarm isn't going off
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user2Gkx3OSy04
Constellation
Options
Galaxy S21
I got my alarm issue resolved. You have to go into the Samsung Members app on you're phone, tap on "GET HELP" than " ERROR REPORT" then you scroll all the way down to "OTHER". From there you will be redirect to a page that has a subject box and message box. You put your issue in the subject box and write what problem you have in the message box. After you do that you should get an email response from customer support within a few days, explaining what the issue is. My issue was the TextNow app. I Uninstalled it and I have not had any issues. Hope this helps!
Terrisa
0 Likes