Original topic:

All Emoji's are appearing up as a question mark?

(Topic created: 08-02-2021 09:25 AM)
HappyGoLuckyPBSF
Astronaut
Options
Galaxy S21

ALL of my emoji's appear as question marks now - even when I send SMS to myself.  There is no option to "change to AUTOMATIC" in my settings on the Galaxy S21 Ultra. I need this problem resolved. Please help me.

0 Likes
1 Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

Thank you for reaching out. I can certainly understand how frustrating this can be and would be happy to assist you further. Are you using the stock messaging app?

 

How long have you been experiencing these symptoms?

 

Have you tested your device in safe mode? If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identify and remove the app that may be causing the problem. Give this link a try: https://www.samsung.com/us/support/answer/ANS00062983/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes