Original topic:

Another samgsung update issue

(Topic created: 01-18-2023 11:56 AM)
FUtwice
Constellation
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Galaxy S21


December 22 update caused S21 to start sending unknown callers directly to VM. I've checked all settings I'm aware of, the ATT tech verified there is no visible reason this is happening. I have additionally had issues since last update with my phone not recognizing it's home network.

How does Samgsung continue to push out this **bleep** code? Maybe if there is a couple month period between updates your coders could regression test it instead of just tossing it out to your customers eh?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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3 Replies
bill-e
Samsung Care Ambassador
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Galaxy S21

Blocking a number or blocking Unknown numbers does not prevent the caller from leaving a voicemail.... and I don't believe that it ever has on a Samsung phone. 

You may have had a 3rd party app or even Google Voice doing that for you but it's not part of the built in number blocking scheme. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
userLR8o6V758Z
Cosmic Ray
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Galaxy S21
He didn't say they were blocked Bill, he said "unknown numbers"
😕
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bill-e
Samsung Care Ambassador
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Galaxy S21

Unknown numbers can either be allowed to RING or they can be blocked.  I interpret his statement as the unknown numbers which he was blocking are now going to voicemail after the update and my response is that they were always going to voicemail if there were blocked via the Samsung Phone app. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
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