Original topic:

Audio cuts out on phone calla on s21 series

(Topic created: 06-18-2021 12:59 PM)
Galaxy S21

I am in the phone sales industry and I've had a few customers come in and say that when they're on a call the audio will randomly cut out and the other person can hear them but the audio on the s21 just randomly stops working, I was wondering if there's a fix in the works for this or if anybody has had the same issues. I've tried everything from turning 5g off and wifi calling sim cards and can't seem to figure out the problem.

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