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Original topic:

Authentication message when opening Google Play

(Topic created: 08-14-2022 10:48 AM)
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Galaxy S21
Why the **bleep** is this showing up when I try to open google play? I am signed into my google account. Please help!!!
 
 
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1 Solution


Accepted Solutions
Solution
ixtasis
Astronaut
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Galaxy S21
Sign into your Google account from your Gmail home page.

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8 Replies
Jacobbbb
Sun
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Galaxy S21
Try removing the account that you used to login to the playstore with in settings. Then add it back in playstore.
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Galaxy S21
I can't get passed this screen. I have removed and re added my account from my phone but that didn't work 😞
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Solution
ixtasis
Astronaut
Options
Galaxy S21
Sign into your Google account from your Gmail home page.
Aean
Cosmic Ray
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Galaxy S21
Try going into settings accounts and backups and remove the account from there and add it back also try going into apps and wipe the cache cache and memory from the Google play store you can find it inunder setting apps
ixtasis
Astronaut
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Galaxy S21
**bleep** dude, start there, huh?
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ixtasis
Astronaut
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Galaxy S21
Oh no, it means you're an AI living in a simulation.
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juni0072
Nebula
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Galaxy S21
That means you're offline. I had that before or the server is down...
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Galaxy S21
I ended up uninstalling updates in the system settings. That made my google account photo show up and I looked at my settings and I noticed that biometric authentication was off. I turned it on using my password and it worked.

I guess it wanted me to sign back in??? Either way it works now. Thanks for trying to help!