Original topic:

Call getting disconnected automatically

(Topic created on: 6/11/21 12:11 PM)
useroTTXPmeV55
Astronaut
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Galaxy S21

Hi, I'm using Samsung S21 FE since last 7 months. My call gets disconnected automatically after 15 mins 32 secs. I have noticed this after I try to install some new apps( this is my assumption).And I have updated the software recently only and the network is strong in my area.

 

Kindly help me out.

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3 Replies
SamsungGill
Samsung Moderator
Samsung Moderator
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Galaxy S21

Have you tried speaking with your carrier regarding this? It could be SIM or APN related.

 

I would also try wiping the cache partition:

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.
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Andytheman
Nebula
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Galaxy S21
Where did my Bixby go? All I have is a full size white background with "FREE" in the middle in block letters all red. Upon further investigation it shows me dozens of television names and numbers I presume are the channels.
This "FREE" app is disabled in my settings apps list.
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Options
Galaxy S21

you mean S20 FE? S21 FE is not out yet.. lol 

does it disconnect with a certain contact or all contacts? try contacting the carrier as well 

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