Original topic:

Calls from Caller goes silient

(Topic created on: 4/20/21 2:34 PM)
userjtCaFrucCL
Constellation
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Galaxy S21

The caller's voice drops off and I have to call again and again. Any help I have a S21 5G

3 Replies
Rydah
Samsung Care Ambassador
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Galaxy S21

Hey @userjtCaFrucCL, I hope you're doing well.

 

Does this happen all of the time? Or does it happen with specific callers or in specific areas? Usually (but not always) this is a network issue on one end or the other.

 

Have you checked with your carrier to rule out the network side? Or if it's with specific people, it could be their device/network as well.


Best regards,
Rydah
Samsung Care Ambassador

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userjtCaFrucCL
Constellation
Options
Galaxy S21
Problem not resolved. Sims card was replaced with a Sprint card rather than a T-mobile card. Still a problem. Calls from caller go silent. Thank you..
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sexyNMbabe
Astronaut
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Galaxy S21
This has been happening to me ever since I got the s21 in Jan. I have tmobile and it's not an issue with the service. No one can give me an answer🤷:female_sign:
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