Original topic:

Camera help

(Topic created: 12-01-2021 02:12 PM)
kyle456
Astronaut
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Galaxy S21
Hey can someone help me my front camera is really bad I have a s21 btw can someone help me out please and thank you 
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10 Replies
user_ams007
Samsung Care Ambassador
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Galaxy S21
What exactly is the problem with your camera, is it not working properly within an application? Have you tried to reset the camera application yet
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kyle456
Astronaut
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Galaxy S21
So when I use the front camera it looks really bad and like 30fps sometimes
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user_ams007
Samsung Care Ambassador
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Galaxy S21
Have you tried to reset the camera app and reconfigure the settings
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kyle456
Astronaut
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Galaxy S21
No but how do I reset the app.
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user_ams007
Samsung Care Ambassador
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Galaxy S21
Open the settings for your phone and then click on the apps button and then click on the Samsung apps settings and then navigate to the camera app click on the app to open and then towards the bottom of the screen you will see the reset option click on that Screenshot_20211201-172817_Camera_2183_1638397697.jpg
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kyle456
Astronaut
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Galaxy S21
Oh I did that
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kyle456
Astronaut
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Galaxy S21
I might factory reset my phone
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user_ams007
Samsung Care Ambassador
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Galaxy S21
You can try to boot into the recovery mode and clear the cache off your phone
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user_ams007
Samsung Care Ambassador
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Galaxy S21
See if the camera picture is any better than before, make sure that you clean the lens with a soft cloth, no cleaner just gently clean
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