Original topic:

Can see a contact in a group text but not an individual text

(Topic created: 08-18-2021 09:40 AM)
user7pw4JkfQ9I
Constellation
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Galaxy S21

I have a contact Jim that can see my SMS messages but I can't see his replies. If he's in a group message (MMS) I can see his replies and he can see mine just fine. I've deleted him and re-added him several times. I'm using Google Messaging app 9.1.030.  Thanks for any help.

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4 Replies
MiMi_3
Cosmic Ray
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Galaxy S21
It could be he is decling to switch to SMS. he can go into settings and click on app and see the settings and message app is set to. You may want to do the same to your phone to make sure you don't have SMS messaging blocked by another person's incoming message. Hope that helps
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Smew
Comet
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Galaxy S21

who's your network carrier?

have you tried contacting them? 

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Smew
Comet
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Galaxy S21

What carrier & software version is your on

 

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user7pw4JkfQ9I
Constellation
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Galaxy S21

My network carrier is T-Mobile and I contacted them and was able to get it working. What I had to do was go into "Chat features" in my message settings and turn on "Enable chat features". This allowed his messages to come through. No idea why this was only happening with this one contact.

Thanks for the suggestions.

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