JUMP TO SOLUTION Solved

Original topic:

Cleaner app

(Topic created: 12-18-2021 05:20 AM)
2065 Views
Ellin
Supernova
Options
Galaxy S21
Just got some kind of warning on my phone about installing a cleaner app update due to Samsung hacks, looks official but also suspicious did anyone else get this???? Is it garbage or real?
36 Replies
bill-e
Cosmic Samsung Care Ambassador
Options
Galaxy S21

Malwarebytes is the #1 anti-malware program for PC.

https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
0 Likes
Reply
Ellin
Supernova
Options
Galaxy S21
How do I get it on my PC, Google store on the computer? If I upgrade to premium is it a separate cost?
0 Likes
Reply
bill-e
Cosmic Samsung Care Ambassador
Options
Galaxy S21

Premium is a separate cost.  I use it on all my computers for Antivirus and Malware protection.  With the premium you get Android premium as well.

From your PC https://www.malwarebytes.com/

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
0 Likes
Reply
Ellin
Supernova
Options
Galaxy S21
Thanks going to check it out
0 Likes
Reply
userX99vNqJpEW
Constellation
Options
Galaxy S21

I cleared the cache, force stopped and the security update does not go away on my Samsung phone

0 Likes
Reply
userspVnYiZ3Hh
Constellation
Options
Galaxy S21

Yes I received the same warning about a cleaning app, I'm not touching, is it a scam????>

0 Likes
Reply
bill-e
Cosmic Samsung Care Ambassador
Options
Galaxy S21

@userspVnYiZ3Hh as stated above, it's malware.  Download and install Malwarebytes from the play store and scan the phone, it should take care of it.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
0 Likes
Reply