Original topic:

Connection with Bluetooth keeps cutting out

(Topic created: a month ago)
River3674
Astronaut
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Galaxy S21
My Bluetooth earbuds are connected to my phone but will often just start playing through my phone with the earbuds still connected then switch back. It's not the earbuds I connected them to a different device and they worked fine and ideas? 
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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S21

Hi, I am sorry to hear that you are experiencing this. If your phone cannot connect to one or both of your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Try this helpful guide and see if this helps resolve the connectivity problem you're experiencing: https://www.samsung.com/us/support/troubleshooting/TSG01111318/

Please let me know if this helps.

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