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Does S21 ultra 5g support wifi6E?

(Topic created: 2 weeks ago)
user7QVePTaObH
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Galaxy S21

Hi,

I brought S21 ultra 5g in China, I asked samsung Chinese support before i brought  S21 5g ultra. they said 6e was supported.

But it cannot scan wifi6e signal.   so, Does S21 5g really support wifi6e?  what should i do if i want to use it in the US?

 

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SamsungAdam
Samsung Moderator
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Galaxy S21

Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited. I would recommend reaching out to the team in the area you purchased your device for information specific to your device. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html


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bill-e
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Galaxy S21

We've had a few users complain that they don't see the 6ghz band and one Samsung rep posted that 6ghz wasn't supported in the USA but of course as of last year it is and everything I read says the the Broadcom chip does support 6ghz but we have not as yet had anyone post that the 6ghz works.

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
user7QVePTaObH
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Galaxy S21

Hi Bill,  Some people told me maybe s21 Chinese version do not support wifi6e because of hardware is different than the US version, would you help to confirm that?

Does S21 ultra 5g sold in China used the same WiFi hardware with the US version?  Thanks in advance.

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bill-e
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Galaxy S21

Sorry, I have no insight into anything other than what I read and from what I read both the US and International versions have the same Broadcom chip and the same WIFI6e capability but as I stated above, I have not read anything here from users that confirms that WiFi6e 6ghz is working.  There is actually very little on the subject here.

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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Waylander
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Galaxy S21
Yes 21 Ultra does support Wi-Fi 6E
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bill-e
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Galaxy S21

@Waylander  Are you in the US with a Snapdragon Ultra?  Does your phone see and connect to 6ghz ssid? Which WiFi6 router are you using?

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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Waylander
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Galaxy S21
I am in the US with a Snapdragon model but I don't have 6 GHz Wi-Fi to test it
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bill-e
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Galaxy S21

Ahh, yes we know it is supposed to support it but the question is whether it actually does.  So far all reports are that it doesn't.

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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bill-e
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Galaxy S21

@user7QVePTaObH 

This review used an S21 Ultra indicates that it works well with WiFi6e but it doesn't state which version of the Ultra was used for the testing.

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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user7QVePTaObH
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Galaxy S21

Who should I contact to figure out the Chinese version S21 hardware capabilities?

You know, If Chinese version S21 use the same hardware with the US version, that means there is still a chance to make it work with my asus 6e router.

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