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Original topic:

Dolby Atmos & 360 Audio

(Topic created: 04-27-2021 05:08 PM)
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Rah662
Asteroid
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Galaxy S21
Every time I try to turn on dolby atmos , it says "can't turn on while 360 audio in use" 

There is nothing in use. 
Am I the only one having this problem? It's irritating 
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bill-e
Cosmic Samsung Care Ambassador
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Galaxy S21

Does it happen in Safe Mode?

I can turn on and off Atmos and 360 audio at will.  Maybe clear the Wear app cache.

 

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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AlvaroIII
Asteroid
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Galaxy S21
I just noticed this problem this morning myself
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Solution
AlvaroIII
Asteroid
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Galaxy S21
I called at*t pro tech the had me reset
a few things that then I had control both
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