Original topic:

Double Voice-mail notifications

(Topic created: 05-11-2022 09:40 PM)
Truedank937
Asteroid
Options
Galaxy S21
Anytime I receive a voice-mail il get 2 exact same notifications and can not get rid of em until voice-mail is checked. Ones not bad but 2 stay on there and its annoying.  How can I fix it?
26 Replies
Truedank937
Asteroid
Options
Galaxy S21
Is this a cheat code to stop the duplicate notifications?
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S21

Thank you for reaching out. I can certainly understand your frustration with the double voicemail notifications and would be happy to look into this further for you. Next time you experience this symptom, can you please provide me a picture of what you are seeing for double notifications?

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userHltggs862p
Constellation
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Galaxy S21
Why do you need a picture? It's self-explanatory. Instead of one voicemail notification, there's two. How about providing a solution instead of dragging out the problem?
Pherabee
Astronaut
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Galaxy S21

That SIMPLE request was to HELP YOU because your phone AI is more complex than you could even begin to imagine.   I'd almost bet my life savings that you didn't do any user troubleshooting or diagnostics. You probably didn't do anything except be a rude ingrate when someone genuinely tried to help you. A screenshot of the detailed notifications would have given them more information than you are presumably able to comprehend.  Details are needed to find and address the problem; if you don't like complex machines....get over it.  Automation is here... and you don't exactly present yourself as a savant.  Oh, and BTW....   my Galaxy did the same thing... at first glance, I thought it was an identical duplicate notification..... but after looking at both in detail I realized that one was from the Galaxy phone services app while the other was the Google Android phone services...   Also, I've been able to find the same issue on other galaxy devices that were using the dual app or dual messenger feature while also having 2 google accounts signed in with both accounts being registered with the same number... I've probably already lost you..  but I hope I wasted enough of your time to satisfy the "Galaxy" of your debt to karma and goodwill.

I do however hope you're able to fix the issue with your phone and have a good rest of your life.

 

 

 

 
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Truedank937
Asteroid
Options
Galaxy S21
Yeah
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Who_Dis
Neutron Star
Options
Galaxy S21

Reproduce issue then report to Samsung Members app > Get Help > Error Report

What is the device model number and software version (settings > about phone > software information > build number (last 4 digits)) ?

 

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snyper316
Astronaut
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Galaxy S21
I keep getting duplicate notifications oh my samsung galaxy s21 ultra 5g since the last update Screenshot_20220626-185257_Samsung Members_864_1656287577.jpg
User_name
Black Hole
Options
Galaxy S21

which VVM app are you using? the pre-loaded t-mobile or 3rd party? 

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User_name
Black Hole
Options
Galaxy S21

it looks like the vvm is from eSIM, which carrier do you have for eSIM?

 

 

 

 

 

 

 

 

 

 

 

 

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