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Original topic:

Double messages and no notification for incoming calls

(Topic created: 04-12-2021 12:10 PM)
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SnuggleFrick
Cosmic Ray
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Galaxy S21
Is anyone else having issues with samsung phones sending double texts and not receiving incoming calls until they are missed already?

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SamsungRei
Community Manager
Community Manager
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Galaxy S21

I understand how frustrating this can be. For the double text messaging issue, try clearing the cache of the app. https://www.samsung.com/us/support/answer/ANS00077611 You can also try clearing the cache partition. (The steps for this vary by phone.) It is also recommended if you have multiple texting apps that you remove the excess apps as they could be sending the duplicated message. If these troubleshooting steps are not helpful and for the concern with not receiving incoming calls until they are missed, you will need to work with your service provider for additional assistance. 



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19 Replies
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Galaxy S21
Yes i have note9 same thing
sspencer154
Constellation
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Galaxy S21
Same thing Samsung S10+
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JellyBelly1
Constellation
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Galaxy S21
No problems with my Samsung galaxy
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SnuggleFrick
Cosmic Ray
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Galaxy S21
I wish that was my case. I have been dealing with this since the last update.
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Gurlygal2021
Asteroid
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Galaxy S21
Same problem with Samsung galaxy fold2
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User_name
Black Hole
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Galaxy S21

do you have AT&T?

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Gurlygal2021
Asteroid
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Galaxy S21
I have at&t
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User_name
Black Hole
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Galaxy S21

have you contacted AT&T? I think this is AT&T's server issue. I'm sure the majority of users commented here are AT&T. 

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Gurlygal2021
Asteroid
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Galaxy S21
Already contacted them they weren't able to fix it
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