JUMP TO SOLUTION Solved

Original topic:

Exiting Safe Mode turns on Airplane Mode?

(Topic created: 09-07-2021 10:01 AM)
Options
Galaxy S21

It seems that if you enter safe mode, when you exit safe mode Airplane mode is always turned on.

When I did so I found that calls and data was not working as well as other issues.

The problem is that Airplane mode is always turned on when exiting safe mode. I tried a few times and it happened every time.

This seems like an obvious bug. How can this be reported?

1 Solution


Accepted Solutions
Solution
Options
Galaxy S21

I contacted Samsung support to report the issue. They requested I do a network settings reset, which I did, but it did not help.

Still every time I exit safe mode after the restart the phone is in airplane mode. So it is important to check and turn off airplane mode after safe mode.

View solution in context

2 Replies
Solution
Options
Galaxy S21

I contacted Samsung support to report the issue. They requested I do a network settings reset, which I did, but it did not help.

Still every time I exit safe mode after the restart the phone is in airplane mode. So it is important to check and turn off airplane mode after safe mode.

bill-e
Samsung Care Ambassador
Options
Galaxy S21

Same thing happens to me, I thought it was a "feature".

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor