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Exynos chip on Verizon

(Topic created: 07-03-2021 11:54 AM)
aidanrts
Constellation
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Galaxy S21
I ordered an unlocked S21 Ultra on Amazon. The version I received has the Exynos chip. Does this chip work with Verizon? I haven't been able to get my SIM card to work and I'm wondering if it's because I need the Snapdragon version of the phone.
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S21

@aidanrts I understand how frustrating this is. The Exynos version of the phone is an international version. You would need to verify with Verizon if the phone is compatible with their service. Regrettably, support for non-US models is very limited. If Verizon is unable to resolve your concern, I recommend reaching out to Amazon to see what options they may have.



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Macsimizer
Asteroid
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Galaxy S21
Does the phone support CDMA?
Those phones usually are international models (verify your model#) and ment only for GSM (At&t, Tmobile) not CDMA carriers like Verizon or Sprint.
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Andytheman
Comet
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Galaxy S21
Don't ever buy phones on Amazon. Most are 2nd hand, even repaired, refurbished, international versions from the re- sellers. Buy direct from Amazon if they even sell them.
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S21

@aidanrts I understand how frustrating this is. The Exynos version of the phone is an international version. You would need to verify with Verizon if the phone is compatible with their service. Regrettably, support for non-US models is very limited. If Verizon is unable to resolve your concern, I recommend reaching out to Amazon to see what options they may have.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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