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Original topic:

Galaxy S21 Ultra Keep RESTARTING

(Topic created: 02-18-2021 10:06 AM)
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Aromate
Galaxy
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Galaxy S21
My Galaxy S21 Ultra 5G keep restarting. I don't know what is the problem?
10 Replies
Patriot1776USA
Black Hole
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Galaxy S21
Maybe try a phone restart
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Aromate
Galaxy
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Galaxy S21
Just today the phone restart 3 times.
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joe412
Asteroid
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Galaxy S21
did you resolve this? having same issue
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Galaxy S21

what is your software version?

settings - about - software info - baseband

 

thanks

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Aromate
Galaxy
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Galaxy S21
G998U1UEU1AUAJ
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Options
Galaxy S21

i have the same version, but its not happening on my device.

you should report it to samsung members app.

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Aromate
Galaxy
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Galaxy S21
G998U1UEU1AUAJ
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userj5CVQwx8DK
Constellation
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Galaxy S21

Same issue with me bought from dubai  

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Solution
Stephanie Nikki
Black Hole
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Galaxy S21

You can try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001475 

If the phone continues to restart randomly, it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 


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