Galaxy S21 Ultra lock screen will not rotate

[roboyo]

Just got my S21 Ultra and so far I love it. The only issue I haven't been able to resolve so far is that the lock screen will not rotate to landscape mode. My S10+ used to do this, and there used to be separate settings for rotating the Home, Lock and Voice call screens. These are no longer there. I just contacted support and they told me that the S21 will not do that. I am guessing that this is actually caused by some change in the new One UI v3.x software, as opposed to a hardware dfficiency in the S21. At least I would hope so. Does anyone else have an issue with this?

[bill-e]

You cant rotate the Lock Screen but you can the call screen.

[VerbumVeritum]

@bill-e lol I think we posted at the same time 🤣

[VerbumVeritum]

@bill-e it's actually interesting that some of your options are greyed out. I am able to rotate my lock screen as well. 

[bill-e]

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@VerbumVeritum wrote:

@bill-e it's actually interesting that some of your options are greyed out. I am able to rotate my lock screen as well. 

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That is weird, I did try it with auto screen on and not.  Stayed greyed out

[VerbumVeritum · Accepted solution]

@roboyo hey there! I believe I can assist! Simply press and hold the Portrait/Auto-rotate button in your quick settings menu. You should be able to change the setting you want from there. Let me know how it goes! 🙂

[roboyo]

Thanks, that worked. I guess I shouldn't have wasted a 45 minutes on a chat with support. I'll just post here in the future. Thanks again!

[VerbumVeritum]

@roboyo we are always happy to help! Don't be shy to send one of us a private message if you need faster assistance also!