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‎08-27-2021 08:58 AM in
Galaxy S21Ordered a Galaxy S21 on 7/8/2021. Initial delivery date was early August. Delivery keeps getting pushed out. Latest delivery shows 10/13/2021. That's over 3 months! What is going on? Has anyone else experienced this kind of delay?
Solved! Go to Solution.
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‎09-04-2021 05:59 PM in
Galaxy S21I'm experiencing it too. My expected delivery date went from September 8th to the 21st, and now to October 4th. I was told by a customer service rep that they experienced "high demand" and that's why my order is delayed. This is a possibility, but why are people who ordered the brand new flip3 or fold3 getting them early? Especially if they received higher demand for those phones than the S21 line. Although I love Samsung phones, I'm extremely disappointed in the way Samsung is handling this situation. I'm honestly contemplating buying a completely different brand, because I have an old Galaxy S7 and I can't wait forever.
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‎09-06-2021 12:50 PM in
Galaxy S21Hello there, for all questions regarding shipping or purchasing you would need to speak directly with our E-commerce team. They can be reached via phone 1-855-726-8721
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎09-07-2021 11:36 AM in
Galaxy S21So, I shouldn't have been using the 'order support' option at the bottom of the Samsung webpage?

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‎09-10-2021 09:04 AM in
Galaxy S21While that options is available, the best means to get this resolved would be my calling because you can actually speak with an agent directly.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎09-10-2021 09:17 AM in
Galaxy S21