Galaxy s21 Ultra connections issues

[Ralfeezy]

My phone keeps losing connection randomly and my Bluetooth turns off and stops working. My wifi doesn't want to connect. Why are they trying to force me to buy the new s25? This phone had no problems until recently. Stop messing with my phone please. 

[Ch_k37]

Try to turn off and restart your device, might to fix some issue..

[Ralfeezy]

I did that a hundred times already because it keeps happening. It doesn't work.

[Ch_k37]

Or might to try reset your device.. but you need to back up your data first.. so you can restore it later..

[sanddawg]

How did you get connected? I've been trying to get my blue parrot head set connected for a week now and nothing. Am I missing a setting somewhere?

[Vegeta]

Time for a new phone my friend you can go on Amazon get s24 ultra for a fair price if you want to go all the way the s25 series

[Samsung_Moderator]

Hello Ralfeezy, welcome to the Samsung Community! I understand your concerns with your device not staying connected. There are a few different troubleshooting steps we can try to get your Bluetooth and Wi-Fi back working correctly. First lets start with your Bluetooth connection: 

Make sure your main device and the Bluetooth device both have sufficient power

Tap the Bluetooth icon to turn it on. The icon will glow blue when it's enabled and will be grayed out when it's disabled

In order to connect, most Bluetooth devices need to be within 30 feet of the phone or tablet

Restart both devices

Confirm both devices are up-to-date on the latest software

Some Bluetooth devices may need a support app in order to connect to a phone or tablet

Clear Bluetooth Cache: Open Settings, Tap Apps, Tap Sort Icon, Tap Show System Apps, Tap Bluetooth, then Storage and Clear Data

You may need to reconnect the Bluetooth device in question, along with any other devices you had connected

Here is a link to some troubleshooting steps for your WiFi not staying connected: http://www.samsung.com/us/support/troubleshoot/TSG10002018/

Factory reset your device: Please be sure to back up your device before performing the reset 

If you are still having issues with your device after completing all the troubleshooting steps please visit a Samsung walk-in service center or you can schedule a repair service online.

[MR1545]

I can go through the settings system but the Bluetooth storage section will not allow me to clear cache or clear data. The options stay grey when touched.

I can do it in the Bluetooth agent setting but should I do that please?

[userzo20ozx2yb]

Try resting network/connection
Or factory rest