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01-31-2021 10:33 AM in
Galaxy S21galaxy s21 ultra not seeing my 5Ghz Wireless AC SSID being broadcast? I've tried messing with changing the frequency channels but nothing. It can see other 5Ghz wifi connections just not the one to my Netgear X10 aka R9000 Router. Had no issues with other Samsung devices picking up this frequency such as my Galaxy Tablet S5E and my Galaxy Note 10 Plus.
Solved! Go to Solution.

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02-02-2021 02:42 PM in
Galaxy S21You can try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001559/ If the phone will still not recognize the Netgear R9000 router, I would recommend following up with Netgear for additional troubleshooting steps.
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02-02-2021 02:55 PM in
Galaxy S21
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02-02-2021 03:04 PM in
Galaxy S21THat's awesome! I'm glad to hear you were able to get it connected! Enjoy your new phone!
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02-04-2021 12:49 PM in
Galaxy S21Could you please be more specific about what you had to toggle off or on? I am having the same issue with my Linksys router (s21 Ultra not seeing network), and I am using DDWRT firmware.
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02-04-2021 01:56 PM in
Galaxy S21- Mark as New
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02-10-2021 12:06 PM in
Galaxy S21where do you see the 160MHz option in the advanced settings? i don't see it
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02-10-2021 01:08 PM (Last edited 02-10-2021 01:09 PM ) in
Galaxy S21ADVANCED, ADVANCED SETUP, WIRELESS SETTINGS, SCROLL TO THE BOTTOM AND YOU WILL SEE A CHECK BOX THAT READS "ENABLE 160MHz BANDWIDTH IN THE 5GHZ BAND"
Toggled it off and saved then the s21 ultra was able to see the 5ghz SSID. I connected then toggled it back on and it still stayed locked to 5ghz.

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02-03-2021 06:25 AM in
Galaxy S21you can also try and forget the network then add it back before hitting connect go to advanced and where it says Randomized MAC change that to Device MAC. Hope it helps
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02-03-2021 07:43 AM in
Galaxy S21