Original topic:

Game launcher still bugged

(Topic created: 10-26-2021 03:38 PM)
VuULF
Asteroid
Options
Galaxy S21
Game launcher still dumps my notifications even when priority mode is turned off if a game is running in foreground. This is a phone, that option should be removed completely if you can't make it work right or give those affected by this a rollback option to an older version. You need to fix your junk and make sure it works before release. 
5 Replies
kellybelly
Astronaut
Options
Galaxy S21

No Kidding! I'm trying to get that stuff off my phone

iamblue
Supernova
Options
Galaxy S21

mine works as designed.. where are you getting the notifications from? DND mode turns on automatically when the priority mode turns on

submit an error report on members app if it continues to not work

Samsung Members app > + Button > Error report

SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

Thank you for reaching out. I can certainly understand your frustration with the notifications not coming through as expected and would be happy to look into this further for you. Have you tried clearing the cache for the launcher? Go to settings > apps > tap on the 3 dots in the top right corner > tap on show system app > tap on game laucher > tap on force stop > tap on storage > then tap on clear cache

 

Have you tried wiping the cache partition for you device? The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Have you had a software update to your device recently?

 

How long have you been experiencing these symptom?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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VuULF
Asteroid
Options
Galaxy S21
Priority mode is off, as I stated previously, and it still blocks alerts. All alerts, msgs, other apps, etc, just like dnd was turned on. Priority mode is off, dnd is off. How do I roll back to an earlier version that didn't do this.
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VuULF
Asteroid
Options
Galaxy S21
And I've reported it, that's why I'm posting here, because Samsung support is pretty much **bleep**. They don't even read the questions properly.
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