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β05-05-2022 11:35 AM in
Galaxy S21My wife has the S21, using Google Messages with RCS turned on (Chat Features). She has TONS of issues in the last several months where I cannot message her, it will say she is offline. She has to restart her phone and it starts working again. This was happening once a week, now it's almost daily.
My daughter has the A21 and this happens to her as well, although I don't think it's as often.
I am not sure if this is a Google Messages issue, Samsung issue, or Verizon issue. Am I the only one?
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β05-05-2022 12:43 PM in
Galaxy S21- Mark as New
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β05-05-2022 01:21 PM in
Galaxy S21Its the default app, yeah. I'll have to try clearing that out and see if it stops.
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β05-05-2022 01:08 PM in
Galaxy S21could be a RCS server issue.. maybe try disabling chat features and turn it back on?
or
Submit an error report after replicating the issue and get feedback
Samsung Members app > Get help > Send feedback > Error reports
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β05-05-2022 01:19 PM in
Galaxy S21If it's a server issue, then why would she have to restart her phone? Why would it never happen to me?
How controls RCS servers? Google, since it's Google Messages? If it's just Google, it should be happening to me too.
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β05-05-2022 01:08 PM in
Galaxy S21could be a RCS server issue.. maybe try disabling chat features and turn it back on?
or
Submit an error report after replicating the issue and get feedback
Samsung Members app > Get help > Send feedback > Error reports
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β05-05-2022 01:37 PM in
Galaxy S21- Mark as New
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β05-07-2022 11:49 AM in
Galaxy S21No, Google Messages is Googles SMS\MMS\RCS app, default on the Pixels but available to others.
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β05-07-2022 11:44 AM in
Galaxy S21
