Original topic:

Google assistant will not connect since newest software update

(Topic created: 09-19-2022 08:32 AM)
hmontarsi
Constellation
Options
Galaxy S21

Hello,

Is anyone having issues with their Google Assistant not connecting when you say "hey Google"? Ever since the most recent software update, when I ask Google to add a reminder or call someone, my "assistant" will say "something went wrong please try again". When I try to get to the Google Assistant features, it will say that it can't connect and to try again. I am at a loss as to what I should do. Any help would be appreciated. 

Thanks!

 

 

 

 
2 Replies
user751201tmO21
Honored Contributor
Options
Galaxy S21
Works here on our four s2? series phones


Might try
Settings app

Tap Apps

Tap Assistant

Tap Force Stop

Tap Storage, Clear Cache
hmontarsi
Constellation
Options
Galaxy S21

Thanks for replying. I tried that and even uninstalled and installed. Still not connecting. 😞

0 Likes